Customer Support
Shipping & Delivery
KBeautyLike provides worldwide shipping except HK. We arrange the shipment within 48 business hours after receiving the payment.
Currently our shipping methods are EMS or K-packet .
EMS takes around 4 to 6 business days with $20 or Free for Over$200 purchasing value
K-packet created by Korea Postal service takes max 15 business days with $5 or Free for over $30 purchasing value . We provide tracking number for both.
For Canada, we offer only EMS service. It will be free for over $150 purchasing value
Returns & Exchange
Return and exchange are allowed only for defective or damaged products. Please contact us first to clarify. All returnning and additional shipping cost should be paid by customer. We currently have the returning place in USA or Korea
Tracking Your Order
After shipping, we send the tracking no to your Paypal email. It can be tracked by the below link. After the shipment arrived at customer's ship to country, for any delay or loss, we recommend you to contact the local post office or USPS for USA
https://trace.epost.go.kr/xtts/tt/epost/ems/ems_eng.jsp
Payment Method
We use a paypal integrated system as payment method. Paypal offers to link worldwide credit cards : VISA, MASTER, AMEX, UION, JCB, CASH. Paypal system is most secure for seller and buyers to prevent e-commerce frauds.
Money Back Guarantee
Please email us or send message us if you like to cancell order. Order cancellation is acceptable before the goods picked by the forwader in Korea. Any returnning charge occurred during money back is responsible for customer.
Customer Service
KBeuatyLike official working hours is from 9am to 6pm in Korea time. For any inquiry or consult you need, please feel free to send email to us
Facebook message : www.facebook.com/kbeautyLike
Email: kbeuatylike@gmail.com
Customs Duty and Local Tax
Customs duty and local tax in local countries arrived are recipient's responsibility if any